Standard welcome
“Welcome to [your company]. Please hold for a moment while we connect you.”
Text library
Voicemail scripts and examples for your phone
Not sure what to say? Pick an example below for your situation, from a business voicemail to an out of office message for the holidays. Change the name and the hours, then have it recorded by a professional voice.
Read the in-depth guide with 10 example scripts for business voicemailLooking for an answering machine greeting for your mobile instead of a business phone system?Welcome message
Warm welcome
“Hello and a warm welcome to [your company]. Thank you for calling. Please hold for a moment and we will be with you as soon as possible.”
Business welcome
“You have reached [your company]. Please stay on the line and we will connect you to the right department.”
Welcome with recording notice
“Welcome to [your company]. This call may be recorded for quality and training purposes. Please hold for a moment.”
Menu options
Menu with three options
“Welcome to [your company]. Press 1 for [option 1], press 2 for [option 2], or press 3 for [option 3]. Stay on the line to speak to an agent.”
Menu with two options
“Welcome to [your company]. Press 1 for [option 1], or press 2 for [option 2]. Or stay on the line to speak to a member of our team.”
Menu with language choice
“Welcome to [your company]. Voor Nederlands, toets 1. For English, press 2.”
Back to main menu
“Returning to the main menu. Press 1 for [option 1], or press 2 for [option 2].”
Queue
Standard queue
“All of our agents are currently busy. Please stay on the line and we will help you as soon as possible.”
Queue with thanks
“Thank you for your patience. Our next available agent will help you as soon as possible.”
Queue when extra busy
“It is busier than usual at the moment, so your waiting time may be a little longer. We apologise for the inconvenience.”
Queue, you are being helped
“You are in the queue. We will connect you as soon as an agent becomes available.”
Closed message
Outside opening hours
“You have reached us outside our opening hours. We are available from [Monday to Friday, nine to five]. Please feel free to call us again then.”
Closed, leave a message
“You have reached us outside our opening hours. Please leave your name and phone number after the tone and we will call you back on the next working day.”
Closed at the weekend
“We are closed at the weekend. We will be happy to help you again from Monday. We wish you a pleasant weekend.”
Closed, with emergency number
“You have reached us outside our opening hours. For emergencies please call [phone number]. For all other questions, please call us back during office hours.”
Voicemail
Standard voicemail
“You have reached the voicemail of [your company]. Please leave your name and phone number after the tone and we will call you back as soon as possible.”
Personal voicemail
“You have reached the voicemail of [your name]. I am not available right now. Please leave a message after the tone and I will call you back as soon as possible.”
Voicemail full
“Unfortunately our voicemail is full. Please try again later, or contact us by email. Thank you for your understanding.”
Out of office
Extended absence with a colleague
“You have reached [your name] at [your company]. I am away until [date]. For urgent matters, please contact [name of colleague] on [phone number]. Let me repeat that number: [phone number]. You can also leave a message after the tone and I will call you back when I return.”
Away briefly, will call back
“You have reached [your name] at [your company]. I am not available right now. Please leave your name and number after the tone and I will call you back today.”
Away, colleague covering
“You have reached [your name] at [your company]. I am away for the time being. My work is being covered by [name of colleague]. You can reach [name of colleague] on [phone number]. Let me repeat that number: [phone number].”
Holidays & leave
Closed for holidays
“Our office is closed for the holidays. We will be happy to help you again from [date]. We wish you a lovely holiday season.”
Closed for annual leave
“We are closed for annual leave from [Monday to Friday, nine to five]. For urgent matters you can email us. We will be available by phone again from [date].”
Limited availability
“Around the holidays we have limited availability. We apologise if you have to wait a little longer than usual.”
Outage & busy
Technical outage
“Due to a technical issue, we are currently harder to reach than usual. We are working on a solution. Thank you for your patience.”
High call volume
“Due to high call volume the waiting time is longer than usual right now. Please stay on the line and we will help you as soon as possible.”
Other
Thanks and goodbye
“Thank you for your call. We wish you a pleasant day. Goodbye.”
Transferring
“Please hold for a moment while we transfer you to [option 1].”
We will call you back
“We have noted your details and will call you back as soon as possible. Thank you for your call.”